Graduation Apparel Manufacturer
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FREQUENTLY ASKED QUESTIONS
  • ABOUT YULLEX GROUP (GRADUATION SUPPLY) What does Oz Garments China Co., Ltd do? - At Oz Garments we specialize in manufacturing, supplying and exporting academic apparel and accessories. We pride ourselves in not only manufacturing our products to the upmost standard but also the development we carry out for our customers. We can develop any color, material weight or feel based on your needs and requirements. Please take a look at our website to see some of the products we have made in the past. What type of customers do well sell to? - We sell to international graduation/scholastic wholesalers, distributors and high volume retailers. Our products satisfy customers all over the world.
  • SAMPLE POLICY What is our sample policy? - The first samples using available materials are free of charge (using available materials and customer must be pre-qualified). First samples using materials which we have not developed or do not keep stock of must be invoiced. The customer is responsible for freight charges on any first samples. For all revised samples the customer is responsible for both the sample fee and freight charges. But usually after we start business with our customers we rarely charge any development fees. Additionally, we encourage potential customers to send samples of the products they would like us to price out or counter sample, this will save a lot more time and energy on everybody's part.
  • PRODUCTION INFORMATION What is our production lead-time? - We are a manufacturer and not a retailer. We ship finished graduation products directly from our factory to our customers worldwide. Please keep in mind we do not keep stock of finished graduation gowns; we make all of our products on order. We do however keep sample stock of items we have made in the past and for certain styles we may have material in stock, if this is the case production lead time will be less.
    - Our production lead-time will vary depending on the time (the season) and the size of the order. Please keep in mind we do not keep stock; we manufacture all of our products on order. Our usual production time is usually around 4-8 weeks from the date your order is placed. Please contact us as early as possible to let us know your desired finish date so we have time to adjust our production schedule accordingly. What are your MOQ’s (minimum order quantities)? - Our minimum order is 200 pcs. per order, per color. The larger the quantities ordered the lower the price we can offer, this due to extra material costs and manufacturing productivity costs incurred for lower quantities.
  • PRICING & PAYMENT INFORMATION Can I receive an FOB or DDP (delivered) price/quote? - Yes. Usually the prices we offer our customer are FOB Shanghai. We can also give you a delivered price but we will need a desired delivery address and the quantity of the order so we can give a more accurate price. What are our payment terms? - We accept both Letter Credit (L/C) and Bank Transfer (TT) as a method of payment. We can also accept PayPal for sample fees or small orders. For T/T payments, we require a 30% deposit of the full invoiced amount of your order, which should be in order for us to start production; and the remaining balance must be paid after we have finished your production but before your order has shipped.
  • SHIPPING INFORMATION How long does shipping take? - Shipping time will depend on your location and which shipping method you choose. Ocean shipments usually take around 18-35 days from Shanghai port to most countries (different locations will vary). Air shipments usually take one week from China to most countries (different locations will vary) but cost is quite expensive. We are also able to offer our customers DDP (delivered pricing). We deliver their goods directly to their door with duties, freight and truckage fees paid, we are one of the few Chinese manufactures who have a continuous bond with US customs. This is a service most of our customers take advantage of. Carton Information - When shipping product we only use the best boxes and cartons. For graduation and academic apparel we suggest using a carton size of L: 79cm x H: 32cm x W: 27cm. It holds 24pcs of graduation cap and gowns and will definitely keep them protected during shipping. We can also customize the carton size and words to whatever you would like as we understand that your warehouse racking might be more suitable for different box sizes. Because most of the products we manufacturer are made of light material we never have any problem or complaints with damaged product.
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